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Increased Efficiency: Elevating Operations & Supply Chain Leadership

We identify individuals who will drive improvement, efficiency, and capacity for our clients across operations and supply chain functions.

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No individual function has more impact on an organization than those responsible for the execution of the company strategy. As business has grown more complex, automated, and lean. The bar for operations talent has continued to rise. Key functions these professionals manage relates to productivity, efficiency, quality control, capital and human resource management, customer satisfaction, innovation, analytics, KPI’s, compliance, supply chain management and cost control. These individuals need to be people, process and process savvy.

two professionals reviewing laptop
Hiring the right operational leaders is like putting the right pieces in a complex puzzle, creating efficiency, productivity, quality and ultimately customer success.

Positions We Fill

  • GM – INTEGRATOR
  • COO
  • VP OPERATIONS
  • DIRECTOR OPERATIONS
  • DIRECTOR OF SUPPLY CHAIN
  • PLANT MANAGER
  • PURCHASING DIRECTOR

Recently Filled Positions

  • COO – FAMILY-OWNED DISTRIBUTOR
  • PLANT MANAGER – SOUTHER OHIO
  • GM – FAMILY-OWNED PACKAGING
  • SUPPLY CHAIN DIRECTOR – AUTO Ind.
  • GM – INTEGRATOR
  • DIRECTOR OF OPERATIONS – MED DEVICE
  • DIRECTOR DISTRIBUTION – PRIVATE

Tailored Hiring Solutions

We recognize that every client’s journey is distinctive. Whether you are a family-owned business, a middle-market corporation, or a private equity-backed company, our approach is tailored to your specific needs and aspirations. Our suite of services, encompassing both retained executive search and contingent search, is designed to adapt, and evolve with you. Your success is our top priority, and we’re here to ensure you have the right leaders by your side at every step.

Executive Search

When you need trusted assistance for your most crucial strategic hiring needs. We have trusted experience leading you through a step-by-step process to identify, attract and hire executives who will seamlessly integrate and impact the success of your organization.

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Professional Recruiting

When you need broader access to talent. We have recruiting team members focused on providing value added direct hire recruiting services to our client organizations. This gives you access to passive candidates who are not answering job postings.

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Contract Placement

When you need to fill a need immediately. We apply the same careful vetting that we use in direct hire to help clients locate candidates to handle contract, project based or interim needs. Our focus in this area includes finance and accounting, human resources across and project resources.

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Our Process Ensures a Successful Fit Every time (How we Work)

We execute each step of the executive search process with a critical eye. We understand the critical organizational importance of hiring the candidate who will deliver exceptional performance.

1 Discovery

 

Gain an understanding around the culture, organizational values, and goals. Meet key constituents and understand the desired outcomes for the role.

2 Strategy

 

Critical for key stakeholders to align around the desired candidate profile. This includes the experience profile and a list of intangibles required for a seamless integration.

3 Recruiting

 

Tailor the recruiting, attraction & evaluation process to the specific need. Build in key steps in the process, assessment, and stake holder involvement.

4 Present

 

Execute the research, sourcing and recruiting strategy. Build a candidate pool that involves covering the desired candidate market while narrowing the pool against tangible and intangible requirements updating our clients through this process.

5 Evaluation

 

Vett the candidate pool and collaborate to develop a short slate of candidates. Incorporate tools and criteria to use through client interview process. Determine final candidate(s) and execute final steps of evaluation.

6 Selection

 

Facilitate the final decision taking into account all the steps in the process including data points from assessment, references and evaluation process. Assist with the offer, acceptance, resignation and on-boarding process.

Building Your Talent Capability One Talented Leader at a Time

We have expertise to fill the critical needs in departments across your organization.

C-SUITE

FINANCE / ACCOUNTING

HUMAN RESOURCES

OPERATIONS

ENGINEERING

SALES / MARKETING

FAMILY OWNED

PRIVATE EQUITY

Client Segments

We are primarily focused on the middle market with companies on average ranging in size up to 500 million in sales. We do a concentration of work with Family-Owned Businesses and Private Equity Owned companies. We have expertise with employee owned (ESOP) and private owned companies.

client segments chart

Industries

WilliamCharles has deep and broad experience working across a number of different industries and sectors. Located in Michigan gives us extensive experience with manufacturing and distribution industries. At times, specific industry experience is critical – other times it is better to seek the best talent across industries. We help you navigate those critical decisions.

MANUFACTURING

DISTRIBUTION

HEALTHCARE

SERVICES & BANKING

NOT FOR PROFIT

Advanced Radiology Services logo

WilliamCharles has filled two key leadership roles at STARS. In June 2014, we hired a female executive with extensive revenue cycle and health care operations experience for our Chief Operations Officer role. This hire has been an extremely valuable addition to our company. She has been instrumental in improving our culture, leading upgrades to our information technology infrastructure and preparing us for the complex transition to value based payment models. She has since been promoted to our top administrative role- Chief Executive Officer. WilliamCharles has been a strong partner for us in expanding our recruiting efforts for difficult to fill positions. They welcome the challenge and have an impressive track record of success at STARS!

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- Michele Bishop, PHR || Talent Acquisition and Communications Consultant, Advanced Radiology Services, PC
Thoroughbred Fulfillment logo

I had the opportunity to work with Chuck Smeester and his team at WilliamCharles during a recent search for our Director of Operations. Knowing that this was going to be fairly significant investment of both time and money, it was critically important to work with someone that was completely aligned with what we were trying to do. After the first conversation with Chuck, I was extremely comfortable that he understood our business and the type of candidate we required. WilliamCharles helped us find and hire the exact right person for the role and the Company will be reaping the benefits of this addition well into the future. The WilliamCharles team was able to bring significant value and made what can be a tiresome process extremely efficient. I can’t speak highly enough about Chuck and his team, and I wouldn’t hesitate to use them again in the future.

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- Ray Sayers || President, Thoroughbred Fulfillment
Crystal Flash logo

I have had the privilege of working with WilliamCharles on several occasions across three different businesses. Chuck Smeester has identified outstanding candidates in roles as diverse as Procurement, Sales/Marketing, and Finance. Most recently, WilliamCharles guided Crystal Flash in recruiting an exceptional CFO by developing a deep understanding of our culture and business needs, pre-screening a small group of qualified candidates, then helping negotiate a superb match. It is always a fun journey working with the WilliamCharles team.

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- Tom Olive || President/CEO, Crystal Flash

Case Studies

Hiring a key executive is among the your most critical decisions to get right. We understand the gravity of these decisions and each situation provides a unique set of circumstances. We have a successful track record creating successful outcomes to these seemingly daunting situations.

Automotive Manufacturer

Situation
Privately held automotive supplier with multiple domestic locations had a confidential replacement search for the leader of their operation in rural Southwestern Ohio. Urgent situation to find a new operation leader requiring a confidential approach.

Our Approach
Partnered with an NPA member firm with a strong midwestern presence, particularly in Indiana and Ohio. Shared the position profile and collaborated closely with them to help them understand the client, the company culture, and the nature of the position.

Outcome
Successfully partnered and landed a candidate located in that region of the state. The client was pleased with the outcome, reinforcing the value of working with our NPA partners.

Food Producer and Distributor

Situation
Family owned distributor and value added producer of specialty packaging reached out to us as they were transitioning leadership from first to second generation. CEO is in the process of moving to a part time role for a period and ultimately retiring. Second generation is moving into leadership role for the company.

Our Approach
Worked with both leaders to help define the parameters of the position and the goals they are hoping to accomplish with a new, non-family member leadership team member.

Outcome
Conducted a search for a COO to be the right hand person to the new leader. The result was successfully landing a candidate with adjacent industry experience as well as background working within family owned businesses. Assisting with the onboarding process.

Tier-One Automotive Supplier

Situation
Family-owned large automotive supplier engaged us to help them find a Director of Supply Chain. This role managed a large team of logistics analysts and was responsible for all inbound and outbound flow for a 20+ facility operational footprint. The challenge was finding someone with the experience managing similar velocity and complexity while also aligning with the culture and leadership style of the organization.

Our Approach
We were able to show them four strong candidates and they narrowed the field and hired a candidate who had experience in an aligning business model as well as family business experience.

Outcome
We understand the placed candidate is performing well in the role.

Executive Hiring Guide

Career Guide

Frequently Asked Questions

Let’s Elevate Your Success

Contact us today to discover how WilliamCharles Search Group can strategically elevate your leadership team and drive your organization toward new heights of achievement.

Michigan

5550 Cascade Rd SE, #200
Grand Rapids, MI 49546

616.464.4355

Pennsylvania

1001 Liberty Avenue
5th Floor
Pittsburgh, PA 15222

412.392.7260

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